FAQS

Frequently Asked Questions (FAQ)

1. What types of products do you offer?
We specialize in high-quality gardening products, weaving supplies, and non-woven fabric materials. Our products include garden beds, planters, plant covers, woven baskets, crafting materials, and eco-friendly non-woven fabric items.

2. Are your gardening products eco-friendly?
Yes! Sustainability is at the core of our brand. Our gardening products are made from environmentally friendly materials designed to be durable and biodegradable whenever possible.

3. How do I choose the right non-woven fabric for my needs?
We offer different types of non-woven fabrics for various applications, such as plant protection, crafting, and packaging. If you need assistance in selecting the right product, feel free to contact our support team.

4. Can I use your woven baskets for both decoration and storage?
Absolutely! Our woven baskets are versatile and can be used for home decoration, storage, and even as plant holders. They are designed for durability and aesthetic appeal.

5. How do I care for and maintain woven products?
To extend the life of your woven baskets and mats, keep them in a dry place and avoid prolonged exposure to moisture. For cleaning, use a soft brush or a dry cloth to remove dust and debris.

6. Do you offer bulk purchasing for businesses?
Yes, we provide bulk purchasing options for businesses and wholesalers. Please contact us at [email protected] for more details and special pricing.

7. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods available at checkout.

8. How long does shipping take?
Shipping times vary based on location and order size. Typically, orders are processed within 2-3 business days, and delivery takes 5-12 business days depending on your location.

9. Do you ship internationally?
Yes, we offer worldwide shipping. Shipping fees and delivery times will be calculated at checkout based on your destination.

10. What is your return policy?
We offer a 30-day return policy for unused and undamaged items. If you’re not satisfied with your purchase, contact our support team for assistance.

11. How can I contact customer service?
You can reach us via email at [email protected] or call us at +1 (323) 549-9805. Our team is happy to assist you with any inquiries.

We hope this FAQ helps improve your shopping experience! If you have any other questions, feel free to reach out to us.